What Information We Hold and Why
We collect the information you provide when creating your account — your name, email address, phone number, and the wallet identifier you register for deposits via bKash, Nagad, or Rocket. When you fund your account or request a withdrawal, the transaction reference tied to your mobile
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wallet is logged so we can match payments to your account accurately. We also collect device and session data: your IP address, browser type, and the pages you visit inside the platform. This helps us detect unusual login attempts and keep your account secure. Cookies and
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similar tracking tools record your session preferences — things like language settings and login state — so you do not have to re-enter them each visit. We do not sell your personal data to third parties. Data is shared only where required for payment processing through
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your chosen wallet rail, for fraud prevention, or where local law in eligible regions requires disclosure. Retention periods vary by data type: account information is kept while your account remains active, and for a period afterwards as required by applicable regulations. You may request a copy
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of your data or ask us to correct inaccurate details at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.